Acceptable Use Policy
- Version
- 1.0
- Effective
- 2026-05-20
ACCEPTABLE USE POLICY
OnGuard Technologies, Inc.
1. PURPOSE
This Acceptable Use Policy ("AUP") sets out the rules that apply to all use of the OnGuard Technologies, Inc. ("OnGuard") software-as-a-service technology platform (the "Platform"). It is incorporated by reference into the Terms of Service, Master Services Agreement, Vendor Agreement, and Guard Platform Agreement. Violation of this AUP is a material breach of the applicable agreement and may result in suspension or termination of access.
2. WHO THIS AUP APPLIES TO
This AUP applies to every user of the Platform, including Clients, Vendors, Guards, OnGuard personnel, and any third party acting on a user's behalf.
3. CO-EMPLOYMENT-PRESERVATION RULES
To preserve the legal and operational separateness that allows the Platform to function as a SaaS marketplace and not as a staffing agency or employer, you agree NOT to:
3.1 Represent, by any means, that a Guard is an employee, agent, or representative of OnGuard.
3.2 Direct operational, scheduling, supervisory, disciplinary, training, payroll, benefits, or workers' compensation matters concerning a Guard to OnGuard rather than to the Vendor that employs the Guard.
3.3 Request, demand, or attempt to cause OnGuard to set, modify, or enforce any Guard's wages, hours, schedules, training, uniforms, equipment, discipline, hiring, or termination.
3.4 Rely on OnGuard as a source of employment, workers' compensation, employer liability, wage-and-hour, anti-discrimination, leave, or any other employer obligation concerning any Guard.
3.5 Circumvent the Vendor employer relationship to engage Guards directly through the Platform in a manner intended to recast Guards as OnGuard's or another non-Vendor entity's workforce.
3.6 Make public statements, marketing claims, regulator-facing statements, or filings that contradict the OnGuard Marketplace Operator Disclosure (https://onguardsolutions.io/legal/marketplace-operator-disclosure).
4. PROHIBITED USES — GENERAL
You agree NOT to use the Platform to:
4.1 Violate any applicable federal, state, local, or foreign law, regulation, or order.
4.2 Infringe any third party's intellectual property, privacy, publicity, contractual, or other rights.
4.3 Upload, transmit, or distribute false, fraudulent, misleading, or counterfeit content, credentials, certifications, or licenses.
4.4 Use credentials of another person, allow others to use your credentials, or impersonate any person or entity.
4.5 Solicit, conspire, or attempt to circumvent the Platform's contracting, payment, or fee-collection mechanisms with the intent of avoiding fees lawfully owed to OnGuard.
4.6 Use the Platform for illegal surveillance, harassment, stalking, intimidation, or coercion.
4.7 Engage in human trafficking, child labor, forced labor, or any other practice that violates international human rights norms.
4.8 Compromise, attempt to compromise, or facilitate compromise of the Platform's security, including by exploiting vulnerabilities, attempting unauthorized access, performing unauthorized penetration testing, or circumventing access controls. Coordinated good-faith security research consistent with the OnGuard Vulnerability Disclosure Policy is welcomed.
4.9 Reverse engineer, decompile, disassemble, copy, scrape, or otherwise attempt to derive source code, trade secrets, or proprietary information from the Platform, except as permitted by applicable law.
4.10 Use the Platform to develop, train, fine-tune, or operate any artificial intelligence, machine learning model, or competitive product without OnGuard's prior written consent.
4.11 Interfere with, disrupt, or impose an unreasonable load on the Platform, its infrastructure, or other users.
4.12 Distribute viruses, worms, ransomware, or other malicious code.
5. CONTENT RULES
You agree not to upload, transmit, post, or share content that:
- is illegal in the relevant jurisdiction;
- is fraudulent, defamatory, libelous, or knowingly false;
- infringes third-party IP, privacy, or publicity rights;
- contains hate speech, threats, or incitement to violence;
- contains sexually explicit material, child sexual abuse material, or content sexualizing minors;
- contains personal data of others without lawful basis;
- contains malware or executable code intended to harm systems;
- promotes terrorism, organized crime, or human trafficking.
6. COMMUNICATIONS RULES
When using messaging or communications features:
6.1 No spam, unsolicited bulk messaging, phishing, or fraudulent solicitation.
6.2 No harassment, threats, sexual advances, or discriminatory language targeting protected characteristics.
6.3 No automated mass-messaging tools without OnGuard's prior written consent.
6.4 Communications relating to operational supervision of Guards must occur between Vendor and the Guard, not between Client and the Guard or between OnGuard and the Guard.
7. CREDENTIAL AND DOCUMENT INTEGRITY
7.1 Credentials, certifications, training records, licenses, and identity documents uploaded to the Platform must be authentic, current, and accurately attributable to the Guard or Vendor presenting them.
7.2 Vendors are responsible for verifying the authenticity and currency of their Guards' credentials before assigning Guards to engagements.
7.3 Falsification of credentials is a material breach and grounds for immediate suspension or removal from the Platform, and may be reported to relevant licensing authorities (e.g., BSIS in California).
8. DATA AND PRIVACY
8.1 Each user shall comply with the OnGuard Privacy Policy and the Data Processing Agreement (as applicable) in handling Personal Information accessed through the Platform.
8.2 Vendors are controllers for their Guards' employment and payroll data; Clients are controllers for their site and operational data; OnGuard is a processor for both in its capacity as platform operator, except where OnGuard acts as an independent controller (e.g., Platform account and product-improvement data).
8.3 Users shall not use Platform-accessed Personal Information for purposes outside the Platform's coordination function without lawful basis and the data subject's awareness.
9. CALIFORNIA WAGE COMPLIANCE FOR CLIENTS
Where Client engages a Vendor through the Platform in California, Client shall ensure that the Client-Vendor security services contract includes the itemizations identified in Cal. Lab. Code § 2810(d). OnGuard's Platform supports inclusion of these terms but is not responsible for Client's compliance.
10. ENFORCEMENT
10.1 OnGuard may, at its sole discretion:
- (a) issue a warning;
- (b) require the user to take remedial action;
- (c) suspend access pending investigation;
- (d) terminate access for material or repeated breach;
- (e) report violations to law enforcement, licensing authorities, or other regulators where lawful or required.
10.2 Enforcement actions are documented in the user's Platform account record. OnGuard endeavors to apply enforcement consistently and proportionately, but reserves the right to take immediate action where safety, legal compliance, or Platform integrity is at risk.
10.3 Appeals of suspension or termination decisions may be submitted to legal@onguardsolutions.io within 30 days of the action. OnGuard will review appeals in good faith.
11. REPORTING VIOLATIONS
Report suspected violations to:
- Abuse, fraud, security: abuse@onguardsolutions.io
- Privacy violations: privacy@onguardsolutions.io
- Legal complaints: legal@onguardsolutions.io
12. CHANGES
OnGuard may update this AUP from time to time. Material changes will be communicated via the Platform and reflected in an updated effective date.
13. CONTACT
OnGuard Technologies, Inc. 1066 Woods Bog Ave Middleton, ID 83644
End of Acceptable Use Policy.