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Help & support

Have a question or something not working? Email us and a person will read it.

Email support@onguardsolutions.io

What to include

  • The email address you sign in with
  • Your company name, if you have one
  • What happened, and what you expected to happen
  • A screenshot, if you can

Never send your password. We will never ask for it.

Disputing a rating

If you think a rating on your profile is wrong, email us with the date of the shift and why. We review rating disputes within 30 days.

Legal

OnGuard Technologies, Inc. makes software for licensed security companies. Security services are provided by the licensed security company, not by OnGuard. OnGuard is not the employer of any guard.